Watertechsolar.com solar water heater solar tubes and frames are warranted by the manufacturer against defects in materials and manufacturer workmanship for a period of ten (10) years from the date of purchase, provided the recommended installation and maintenance procedures have been followed. Warranty covers capacity of tubes to heat, free from breakage from up to quarter size hail, and general integrity of tubes and frame from normal weather conditions. Watertechsolar.com solar water electrical components are warranted by the manufacturer against defects in materials and manufacturer workmanship for a period of one (1) year from the date of purchase, provided the recommended installation procedures have been followed.
In the case of product failure due to defective material or manufacturer workmanship within the first year of the warranty from the date of purchase, the product will be repaired or replaced (at the manufacturer's option) at no charge to the customer, if returned freight prepaid to Watertechsolar.com, 13100 State Road 54, Odessa, FL 33556. IMPORTANT: Call (813)-920-8634 for a Return Goods Authorization (RGA) number before returning to factory. Products received without the RGA number will not be accepted.
The manufacturer and Watertechsolar.com will not be responsible for any charges or damages incurred in the removal of the defective parts for repair, or the reinstallation of those parts after repair. Any components that are not factory specified will void the warranty. This warranty shall be considered void if damage to the product(s) was due to improper installation or use, connection to an improper power source, or if damage was caused by lightning, hail larger than quarter size, excessive winds, fire, flood, insects or other natural agent.
This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. This warranty is in lieu of all other warranties, expressed or implied. NOTE: Verification of the warranty period requires copies of receipts or other proof of purchase. Please retain these records because it is not the responsibility of Watertechsolar.com to retain this information.